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Apate

Apate.ai · Apate: AI Victim Personas That Engage Scammers and Turn Scam Calls and Messages into Fraud Intelligence

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Apate is an enterprise scam-disruption platform that deploys conversational AI 'victim' personas to talk to scammers on diverted phone calls and on messaging channels such as WhatsApp, Telegram and SMS, wasting their time and extracting intelligence such as mule bank accounts, crypto wallets, phone numbers and phishing links. It is built for fraud and threat-intelligence teams at telcos, banks, crypto exchanges and government agencies, and is sold through demos with custom pricing.

PricingCustom
Setupmedium
Runs onWeb
Open sourceNo
CategorySecurity
Fraud PreventionThreat IntelligenceVoice AgentsTelephonyWhatsAppMessagingMultilingualComplianceEnterprise

Best for

Fraud, scam-prevention and threat-intelligence teams at telcos, banks, crypto exchanges and government agencies that already detect scam traffic and want it engaged by AI personas to extract mule accounts, wallets, numbers and campaign intelligence, with an audit trail for regulators

Not ideal for

Individuals looking for a scam-blocking app, small businesses wanting self-serve software with published prices, teams that need a documented API to build on before talking to sales, and security teams looking for pentesting or code-security agents

Who it's for

Fraud operations, scam-prevention, threat-intelligence and compliance teams at telcos, banks, crypto exchanges, enterprises with inbound call centres, law enforcement and government agencies

Capabilities

  • Apate Voice: lifelike voice 'victim' bots that answer scam calls diverted from a telco network or a business call centre and keep scammers on the line for long calls while gathering intelligence (Apate's product page cites calls of up to 50 minutes; its 2026 funding announcement says up to 2 hours)
  • Thousands of personas with different genders, ages, accents and languages, including Australian- and American-accented voices in Apate's published call recordings
  • Voice models fine-tuned on scam-baiting calls, with reinforcement learning aimed at maximising call duration
  • SIP/RTP VoIP integration for diverting detected scam calls, which Apate says can be deployed on-premises, in a private cloud or as a hybrid and describes as cloud-agnostic across AWS, Azure, Google Cloud, Alibaba Cloud and Oracle
  • Apate Text: bots that engage scammers on WhatsApp, Telegram and SMS without relying on a telco, and crawl forums, investment and crypto groups and social channels to find scammers in groups and one-to-one chats
  • Mission-based extraction: bots can be given targets such as crypto wallet addresses or bank accounts, and Text personas can hold assets such as bank accounts and IDs and view multimedia
  • Extracted intelligence includes bank account and BSB details, card numbers, crypto wallets, phone numbers, email addresses, phishing URLs, scam scripts and impersonated brands
  • Apate Insights: customisable dashboards, real-time alerts on active intelligence (payment instruments, emails, names) and passive intelligence (impersonated organisations, campaigns, unusual scam activity), PDF export and tailored reports
  • Structured, timestamped and exportable records with transcripts and alert history, positioned as an audit trail for regulatory and partner reporting
  • ScamStrike for banks: engages a scam number as soon as Apate identifies it, to disrupt impersonation campaigns before customers are reached
  • On-request scam threat intelligence briefing on whether your organisation appears in scammer playbooks, delivered within 72 hours according to Apate

Limitations

  • No public pricing, trial or self-serve signup: access starts with a demo or consultation and pricing is customised per client
  • Apate Voice depends on the carrier or call centre routing suspected scam calls to Apate over SIP/RTP; it adds an engagement and intelligence layer to existing detection rather than replacing call filtering
  • Not available to individuals: there is no consumer app, and people benefit only if their telco, bank or another client deploys it (the free Bot Army is a mailing list and vetted volunteer forwarding programme, not a product)
  • No public API reference or technical documentation is published; the help centre is a short FAQ
  • No independent security or privacy certification such as SOC 2 or ISO 27001 is listed; GDPR and CCPA compliance and PII anonymisation are stated by Apate in its FAQ
  • Scale, call-duration and loss-avoidance figures come from Apate's own announcements and case studies and differ between them

Use cases

  • Diverting calls a telco's network already flags as scams to Apate bots instead of simply blocking them, and feeding the extracted numbers and tactics back into blocking rules
  • Forwarding scam calls that reach a bank's or brand's inbound call centre to Apate rather than to human agents
  • Deploying text personas on WhatsApp and Telegram with a mission to surface mule accounts and crypto wallets for a bank's fraud team to freeze or investigate
  • Detecting impersonation campaigns that use your brand while they are still being run, and alerting customers early
  • Building an exportable evidence trail of proactive scam disruption for regulators, for example under Australia's Scam Prevention Framework
  • Giving law enforcement or government agencies campaign-level intelligence that links phone numbers, scripts and payment infrastructure

Our take

Apate is not a security tool in the pentesting sense, and nothing else in this list does what it does: it treats scam traffic as a source of intelligence instead of something to drop. For a bank or telco that already detects scams, the value is what comes out of each conversation: mule accounts before money reaches them, wallets, numbers and impersonated brands, delivered with a record that can be shown to regulators. The model depends on someone upstream routing scam traffic to it (your network, your call centre, or Apate's own text bots), so judge it as an addition to existing fraud controls, not a replacement. Expect a sales process, no public pricing and little public technical documentation, and treat the scale and loss-avoidance figures as vendor claims to test in a pilot.

Who should use it

Telcos that want to divert flagged scam calls instead of only blocking them, bank and crypto-exchange fraud teams that want mule-account and wallet intelligence earlier, enterprises whose call centres receive scam calls, and government or law enforcement teams mapping scam campaigns.

Who should skip it

Consumers and small businesses looking for an app or self-serve tool, teams that need published pricing or a documented API before engaging sales, and organisations without fraud or intelligence staff to act on what the bots extract.

Strengths

  • Turns scam traffic that would otherwise be blocked into intelligence such as mule accounts, wallets, numbers and phishing links
  • Covers voice through carrier or call-centre diversion and text channels such as WhatsApp, Telegram and SMS without needing a telco
  • Bots can be given specific extraction missions
  • Exportable, timestamped records support regulatory reporting
  • Apate says the Voice integration can be deployed on-premises, in a private cloud or hybrid

Weaknesses

  • No public pricing, trial or self-serve access
  • No public API or technical documentation
  • Not available to individual consumers
  • Works alongside existing scam detection rather than replacing it
  • Performance figures are vendor-reported and vary between announcements

Apate pricing

Custom

Contact sales

  • Apate Voice, Apate Text and Apate Insights
  • Scoped per client after a demo or consultation
  • Voice integration options on-premises, in a private cloud or hybrid, according to Apate

Note: Apate publishes no prices. Its help centre says pricing is customisable and tailored to each client's requirements. There is no free plan or self-serve trial.

Technical specs

Modalities

Voice, Text

Where Apate excels

Turning blocked scam calls into intelligence at a telco

Instead of dropping calls its filters flag, a carrier diverts them to Apate Voice over SIP, and the numbers, scripts and impersonated brands that surface feed back into blocking rules and partner reporting.

Finding mule accounts before money moves

Bank fraud teams can give Apate's personas missions to obtain payment details from scammers, so mule accounts and wallets reach investigators while the campaign is still running rather than after customers lose money.

Evidence for scam-prevention regulation

Apate keeps timestamped transcripts and exportable records of each engagement, which fraud and compliance teams can use to show regulators the proactive disruption that frameworks such as Australia's Scam Prevention Framework expect.

Frequently asked questions

What does Apate do?

Apate runs fleets of conversational AI agents that pose as potential scam victims. Scam calls and messages are routed to these agents, which keep scammers engaged, waste their time and extract intelligence such as bank accounts, crypto wallets, phone numbers, phishing links and scripts. That intelligence is delivered to clients through dashboards, alerts and reports in Apate Insights.

What are Apate Voice, Apate Text and Apate Insights?

Apate Voice handles phone calls diverted from a telco network or call centre. Apate Text engages scammers on text platforms such as WhatsApp, Telegram and SMS and seeks them out in forums and groups. Apate Insights is the intelligence layer that collects what both extract and turns it into dashboards, real-time alerts and reports.

How does Apate connect to a telco network?

Apate says Voice integrates through SIP/RTP VoIP configuration, so a carrier can divert calls it has detected as scams to Apate's bots. The integration can be deployed on-premises, in a private cloud or as a hybrid, and Apate describes it as cloud-agnostic across AWS, Azure, Google Cloud, Alibaba Cloud, Oracle and others.

Do I need to be a telco to use Apate?

No. Apate says businesses can forward scam calls from their inbound call centres to its bots, and that Apate Text runs on messaging platforms without relying on a telco. Its target customers are telcos, banks, crypto exchanges, enterprises, law enforcement and government agencies.

How much does Apate cost?

Apate does not publish prices. It describes pricing as customisable, and access starts by booking a demo or a consultation. There is no free tier or self-serve trial.

Can individuals use Apate to stop scam calls?

Not directly. Apate has no consumer app; it works through telcos, banks and other organisations that deploy it. Individuals can join Apate's free Bot Army mailing list, and vetted members of its Scam Advisory Group can forward scam messages to Apate's bot numbers.

Which organisations use Apate?

Apate's blog describes deployments with Commonwealth Bank of Australia, where a small team in the bank's scam-defence operation oversees thousands of concurrent conversations run by Apate's agents, and with TPG Telecom, which diverts scam calls to Apate's bots. Apate also partners with telecom analytics vendor Mobileum to offer its agents to carriers.

Integrations & fit

SIP/RTP VoIPWhatsAppTelegramSMSAWSAmazon BedrockMicrosoft AzureGoogle CloudAlibaba CloudOracle CloudMobileum
Good fit forEnterprise
Pricing modelCustom· Contact for pricing
See pricing on Apate →

About Apate

Most anti-scam tooling blocks or flags fraud after it shows up. Apate, a company founded in Sydney out of research at Macquarie University's Cyber Security Hub and since reincorporated in the United States, does the opposite: it lets scammers reach a target on purpose, and the target is one of thousands of AI personas with different ages, genders, accents and languages. Apate Voice is the telco product. A carrier or a business call centre routes calls it has identified as suspected scams to Apate over SIP/RTP, and voice bots fine-tuned on scam-baiting calls (with reinforcement learning aimed at longer conversations) keep the caller talking while capturing scripts, impersonated brands and payment details. Apate says this integration can be deployed on-premises, in a private cloud or as a hybrid, and that it is cloud-agnostic across AWS, Azure, Google Cloud, Alibaba Cloud and Oracle. Apate Text works without any telco: Apate runs bots on WhatsApp, Telegram and SMS, crawls forums, investment and crypto groups and social channels to find scammers in groups and one-to-one chats, and can give personas assets such as bank accounts and IDs plus specific missions, for example obtaining a wallet address or a mule account. Apate's 2026 funding and Mobileum announcements also list email among its channels, although its product pages describe only voice and text. Everything flows into Apate Insights, a dashboard and alerting layer that separates active intelligence (payment instruments, emails, names) from passive intelligence (impersonated organisations, campaigns, unusual activity), and keeps transcripts and exportable, timestamped records that fraud teams can use for regulatory reporting, such as under Australia's Scam Prevention Framework. For banks, Apate describes ScamStrike, which engages a scam number as soon as it surfaces, and its blog describes a deployment with Commonwealth Bank's fraud team in which a small team oversees thousands of simultaneous conversations. Apate also reaches carriers through a partnership with telecom analytics vendor Mobileum, which integrates Apate's agents with its Active Intelligence Platform. The tradeoffs are that this is a managed, sales-led service with no public pricing, trial, API documentation or self-serve access; it adds an intelligence and disruption layer on top of your existing detection rather than replacing it; individuals cannot buy it (protection reaches consumers only through their telco or bank); and the scale and loss-avoidance figures Apate publishes are its own and vary between announcements.

Updates from Apate

IntegrationTelco distribution partnership with Mobileum

Apate and telecom analytics vendor Mobileum announced a partnership that integrates Apate's conversational AI agents with Mobileum's Active Intelligence Platform: suspicious carrier traffic is redirected to Apate's agents, and the extracted intelligence is fed back into communication service providers' fraud defences.

MilestoneUS$8.15M seed round and US reincorporation

Apate raised a US$8.15M seed round led by Lobby Capital, reincorporated as a Delaware company, and said it will open a London office and build out its US presence, with its technology and research team staying in Sydney.

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