
Apate.ai · Apate: AI Victim Personas That Engage Scammers and Turn Scam Calls and Messages into Fraud Intelligence
Apate is an enterprise scam-disruption platform that deploys conversational AI 'victim' personas to talk to scammers on diverted phone calls and on messaging channels such as WhatsApp, Telegram and SMS, wasting their time and extracting intelligence such as mule bank accounts, crypto wallets, phone numbers and phishing links. It is built for fraud and threat-intelligence teams at telcos, banks, crypto exchanges and government agencies, and is sold through demos with custom pricing.
Best for
Fraud, scam-prevention and threat-intelligence teams at telcos, banks, crypto exchanges and government agencies that already detect scam traffic and want it engaged by AI personas to extract mule accounts, wallets, numbers and campaign intelligence, with an audit trail for regulators
Not ideal for
Individuals looking for a scam-blocking app, small businesses wanting self-serve software with published prices, teams that need a documented API to build on before talking to sales, and security teams looking for pentesting or code-security agents
Who it's for
Fraud operations, scam-prevention, threat-intelligence and compliance teams at telcos, banks, crypto exchanges, enterprises with inbound call centres, law enforcement and government agencies
Apate is not a security tool in the pentesting sense, and nothing else in this list does what it does: it treats scam traffic as a source of intelligence instead of something to drop. For a bank or telco that already detects scams, the value is what comes out of each conversation: mule accounts before money reaches them, wallets, numbers and impersonated brands, delivered with a record that can be shown to regulators. The model depends on someone upstream routing scam traffic to it (your network, your call centre, or Apate's own text bots), so judge it as an addition to existing fraud controls, not a replacement. Expect a sales process, no public pricing and little public technical documentation, and treat the scale and loss-avoidance figures as vendor claims to test in a pilot.
Who should use it
Telcos that want to divert flagged scam calls instead of only blocking them, bank and crypto-exchange fraud teams that want mule-account and wallet intelligence earlier, enterprises whose call centres receive scam calls, and government or law enforcement teams mapping scam campaigns.
Who should skip it
Consumers and small businesses looking for an app or self-serve tool, teams that need published pricing or a documented API before engaging sales, and organisations without fraud or intelligence staff to act on what the bots extract.
Custom
Contact sales
Note: Apate publishes no prices. Its help centre says pricing is customisable and tailored to each client's requirements. There is no free plan or self-serve trial.
Modalities
Voice, Text
Turning blocked scam calls into intelligence at a telco
Instead of dropping calls its filters flag, a carrier diverts them to Apate Voice over SIP, and the numbers, scripts and impersonated brands that surface feed back into blocking rules and partner reporting.
Finding mule accounts before money moves
Bank fraud teams can give Apate's personas missions to obtain payment details from scammers, so mule accounts and wallets reach investigators while the campaign is still running rather than after customers lose money.
Evidence for scam-prevention regulation
Apate keeps timestamped transcripts and exportable records of each engagement, which fraud and compliance teams can use to show regulators the proactive disruption that frameworks such as Australia's Scam Prevention Framework expect.
What does Apate do?
Apate runs fleets of conversational AI agents that pose as potential scam victims. Scam calls and messages are routed to these agents, which keep scammers engaged, waste their time and extract intelligence such as bank accounts, crypto wallets, phone numbers, phishing links and scripts. That intelligence is delivered to clients through dashboards, alerts and reports in Apate Insights.
What are Apate Voice, Apate Text and Apate Insights?
Apate Voice handles phone calls diverted from a telco network or call centre. Apate Text engages scammers on text platforms such as WhatsApp, Telegram and SMS and seeks them out in forums and groups. Apate Insights is the intelligence layer that collects what both extract and turns it into dashboards, real-time alerts and reports.
How does Apate connect to a telco network?
Apate says Voice integrates through SIP/RTP VoIP configuration, so a carrier can divert calls it has detected as scams to Apate's bots. The integration can be deployed on-premises, in a private cloud or as a hybrid, and Apate describes it as cloud-agnostic across AWS, Azure, Google Cloud, Alibaba Cloud, Oracle and others.
Do I need to be a telco to use Apate?
No. Apate says businesses can forward scam calls from their inbound call centres to its bots, and that Apate Text runs on messaging platforms without relying on a telco. Its target customers are telcos, banks, crypto exchanges, enterprises, law enforcement and government agencies.
How much does Apate cost?
Apate does not publish prices. It describes pricing as customisable, and access starts by booking a demo or a consultation. There is no free tier or self-serve trial.
Can individuals use Apate to stop scam calls?
Not directly. Apate has no consumer app; it works through telcos, banks and other organisations that deploy it. Individuals can join Apate's free Bot Army mailing list, and vetted members of its Scam Advisory Group can forward scam messages to Apate's bot numbers.
Which organisations use Apate?
Apate's blog describes deployments with Commonwealth Bank of Australia, where a small team in the bank's scam-defence operation oversees thousands of concurrent conversations run by Apate's agents, and with TPG Telecom, which diverts scam calls to Apate's bots. Apate also partners with telecom analytics vendor Mobileum to offer its agents to carriers.
Most anti-scam tooling blocks or flags fraud after it shows up. Apate, a company founded in Sydney out of research at Macquarie University's Cyber Security Hub and since reincorporated in the United States, does the opposite: it lets scammers reach a target on purpose, and the target is one of thousands of AI personas with different ages, genders, accents and languages. Apate Voice is the telco product. A carrier or a business call centre routes calls it has identified as suspected scams to Apate over SIP/RTP, and voice bots fine-tuned on scam-baiting calls (with reinforcement learning aimed at longer conversations) keep the caller talking while capturing scripts, impersonated brands and payment details. Apate says this integration can be deployed on-premises, in a private cloud or as a hybrid, and that it is cloud-agnostic across AWS, Azure, Google Cloud, Alibaba Cloud and Oracle. Apate Text works without any telco: Apate runs bots on WhatsApp, Telegram and SMS, crawls forums, investment and crypto groups and social channels to find scammers in groups and one-to-one chats, and can give personas assets such as bank accounts and IDs plus specific missions, for example obtaining a wallet address or a mule account. Apate's 2026 funding and Mobileum announcements also list email among its channels, although its product pages describe only voice and text. Everything flows into Apate Insights, a dashboard and alerting layer that separates active intelligence (payment instruments, emails, names) from passive intelligence (impersonated organisations, campaigns, unusual activity), and keeps transcripts and exportable, timestamped records that fraud teams can use for regulatory reporting, such as under Australia's Scam Prevention Framework. For banks, Apate describes ScamStrike, which engages a scam number as soon as it surfaces, and its blog describes a deployment with Commonwealth Bank's fraud team in which a small team oversees thousands of simultaneous conversations. Apate also reaches carriers through a partnership with telecom analytics vendor Mobileum, which integrates Apate's agents with its Active Intelligence Platform. The tradeoffs are that this is a managed, sales-led service with no public pricing, trial, API documentation or self-serve access; it adds an intelligence and disruption layer on top of your existing detection rather than replacing it; individuals cannot buy it (protection reaches consumers only through their telco or bank); and the scale and loss-avoidance figures Apate publishes are its own and vary between announcements.
Apate and telecom analytics vendor Mobileum announced a partnership that integrates Apate's conversational AI agents with Mobileum's Active Intelligence Platform: suspicious carrier traffic is redirected to Apate's agents, and the extracted intelligence is fed back into communication service providers' fraud defences.
Apate raised a US$8.15M seed round led by Lobby Capital, reincorporated as a Delaware company, and said it will open a London office and build out its US presence, with its technology and research team staying in Sydney.
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